Overview

As we mentioned in https://tech-5.atlassian.net/wiki/spaces/TD/pages/197066796/Estimation+process#Errors-while-saving in Errors while saving part, it is possible that Magic Estimation can’t find a field to save the estimates.

Usually, there are 3 main reasons for this:

1. Estimation field is missing from Screens for one or more issue types

2. Estimation field is missing from custom field contexts

3. Estimation field is hidden by default.

Let’s stop in details on what happens if you try to save estimates for non configured field and how to manually configure it.

Errors while saving

If you see a screen similar to the screenshot above, please do the following:

1. Click Fix it now to allow Magic Estimations to fix the settings problem

2. Try to save the estimates again

3. If the issue remains, proceed to the next steps of this guide.

Edit issue Screens

One of the possible problems might be the absence of a selected estimation field in the screen configuration for all or a specific issue type.

In order to configure screens:

1. Open a project of the issue you want to estimate

2. Choose Project Settings from the navigation menu

3. Select Screens from Project Settings navigation

   

4. Click on the Screen name of the needed Issue Type and add the required field to the screen

   

5. Try to save estimates for the issue again.

In case it didn’t help, proceed to the recommendation below.

Edit custom field contexts

In order to use a field for estimation, it must be configured in Contexts for projects and issue types you want to estimate.

1. Select  Jira Settings (gear icon from the top right) > Issues.

2. Under FIELDS, click Custom fields.

3. Find the custom field you want to configure and click  > Contexts and default value. Alternatively, you can click a field's screens or contexts link and then click Contexts > Create, edit, or delete contexts.

4. Locate the context you want to change and click Edit Configuration.

5. In the applicable issue types section, select or unselect the relevant issue types.

6. In the applicable contexts section, select or unselect the relevant projects.

7. Select Modify. 

Edit issue layout

If you are using New Issue layout, navigate to Project Settings → Issue layout and make sure that the estimation field is showed by default

Once done, try to save estimates for the issue again.

Let us know if you need further assistance: support@tech-5.com