Troubleshooting
Troubleshooting
If our app is not running as expected, you can check the status of the servers (Google Firebase) here.
In case Google Firebase is unreachable due to limitations of a corporate network with proxy/firewall enabled, navigate to Apps → Manage apps → Magic Estimations → Configure and enable Fallback connection feature:
If the issue remains, please contact our support: support@magicapps.io
Magic Estimations docs
- Starting and configuring estimation sessions
- Estimation process
- Magic Estimation game process
- Planning Poker game process
- Async Poker game process
- Configuring estimation field and handling errors
- Global configurations
- Global permissions
- JQL tips to master issue selection
- Troubleshooting
- Chat panel
- Pricing: free and paid versions
- Changelog
, multiple selections available,